Returns & Exchanges

At Footgear, we want you to walk with confidence, which is why we offer a 30-day window for returns and exchanges on all unworn footwear in original packaging. Our goal is to ensure you find the perfect fit and style for your journey.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Footwear

  Place the unworn shoes back in their original branded box and secure them inside a durable shipping mailer or outer carton.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.