Frequently Asked Questions
Everything you need to know about your next step with Footgear.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Are Footgear products made from sustainable materials?
We are committed to eco-friendly fashion. Many of our collections feature recycled polyester, organic cotton, and responsibly sourced leather to reduce our environmental footprint.
How should I care for my leather boots?
To maintain the quality of your leather, we recommend regular cleaning with a damp cloth and applying a high-quality leather conditioner every 3-6 months to prevent cracking.
Do you offer international shipping?
Yes, Footgear ships to over 50 countries worldwide. Shipping costs and delivery timelines will be calculated automatically at checkout based on your location.